I have a Panasonic NV-GS11 with a USB cable and a firewire cable to connect to pc. Before Windows SP2 came out, I was able to get recorded footage from digital camera and put it on to pc. Since SP2 came out neither myself or a mate has been able to get footage uploaded to pc. I have emailed Panasonic numerous times to ask for updated drivers but my replies are usually...'You need a firewire' even though I tell them I have one or 'Do a windows search for updated drivers' cheap cop out considering I can not find anything there either.
All I am wanting to do is get footage from digital camera to pc. The software that came with the NV-GS11 is DV Studio 3.1 but doesnt seem to want to do anything but upload still pictures.
Any help would be greatly appreciated. Thanks