New Datacenter, Much Faster Servers

[slug]

bkbowden,
I think you can update galleries now. Definitely a bug that affected the old edit_gallery page.
While restoring your gallery header, I took the liberty of replacing http with https which should still work for the site in question.

We need to document this further more prominently, but for anyone else reading this:
It's best to use https instead of http in any links you include in a gallery description if you want users' browsers to keep the Secure indicator for your page.
We're already replacing anything that matches http://*pbase* with https://*pbase* but we can't do that for other sites since it's possible they don't yet support https.
Your pages will still work, but having a plain http link on an otherwise secure page will result in browser warnings depending on the user's browser.

[bkbowden]

Thanks for everything, much appreciated, and yes, it's all working now. Thanks again!

[mccartney]

Hi Emily and Slug

Tried uploading new files today and noticed that the EXIF data is not appearing.
I do have the check box in the advanced setting of the gallery enabled for EXIF

Thank you
Barry

[laroseforest]

Thanks for the reply: "I tried switching between two accounts which worked fine. I clicked on the "logout" button at the top right, which took me to the login page. Then I logged in with the other account.
Were you trying a different way?
By the way, if you often manage two accounts, using two different browsers is convenient. ( I use Chrome and Brave mostly, but any will work). Alternatively, you could open an "incognito window" or "private window (depending on browser) which has a separate set of cookies."

I did just what you did, and tried it again just now, I clicked on "logout", got to the login page, tried to log in with the other account and couldn't . The username flipped to my larose one and the message said invalid password, obviously because I was trying to login to the other account and had typed in the other password. I'll look into the other suggestion about using an incognito window, if I can figure out how to do it. I use Mozilla Firefox as my sole browser. Thanks!

[pmakuch]

ALL THAT FOR NOTHING, THAT YOU GUY'S DID, I POSTED AN IMAGE AND IT WAS NOT FAST AT ALL IT STAY IN THE THUMBNAIL SECTION.

[tremont]

I am having browser problems on my Window 7 Chrome Browser (updated). All images are not showing, edit or thumbnail view.

Lou

[tremont]

This is what I've been viewing the last couple days.

https://pbase.com/image/168806194/original (i can upload)..

[richo]

We just flipped the switch on a move we've been planning and testing for years.
<snip>
Chuck Neel
slug@pbase.com

Hi Chuck!
2002 charter member here! Good to see you are still here and glad to see the efforts to upgrade the system. I am seeing much faster response and the https is great step forward. Hang in there! I know this IT stuff can make you want to scream and fly off to some desert island!

[emily]

Exif extraction is now working properly on the new editor and the old editor.
I have also gone through all previously-uploaded images and extracted the exif that was not extracted on upload.

The username flipped to my larose one and the message said invalid password, obviously because I was trying to login to the other account and had typed in the other password. I'll look into the other suggestion about using an incognito window, if I can figure out how to do it. I use Mozilla Firefox as my sole browser. Thanks!

This sounds like a form auto-fill issue if your username is changing after you enter it. Try disabling your form auto-fill and logout/login again. If that works, you might be able to disable form auto-fill just for pbase.com.

-Emily

[slug]

tremont,
That's not good. Are you able to see any thumbnails anywhere on the site? Or is the problem just your galleries, or just on the edit_gallery page?
So far I can't replicate this. I'm especially confused because those thumbnail images are coming from the same address as before.

pmakuch,
I see a recent upload of yours with a thumbnail. Was there one that is broken, or were you hoping to see the thumbnail appear faster. We will be working on upload processing to make it faster.
If something is broken, please send a link to that image.

richo,
The desert island sounds good, as long as it has a good internet connection so the servers can alert us to any trouble.

[anitta]

"Anita. I will check in more detail later, but I suspect the original has a color profile not understood by web browsers. Fixing it on our end would require altering the original file. Normally we leave it intact but In this case may be necessary."

Hi Emily,
I've been using lately ProPhoto RGB color profile when editing images in Photoshop. Should I use Adobe RGB (1998) which I've been using before to solve the problem? Although before the server update I used the ProPhoto profile and had no problems when viewing the original size.
I noticed that now when I repost the image, the original size looks normal. I always use the alterinative: Recompress the Original, should I use Delete the Original instead?
Or should I change my color profile back to Adobe RGB?
Thanks!

[dougj]

"Anita. I will check in more detail later, but I suspect the original has a color profile not understood by web browsers. Fixing it on our end would require altering the original file. Normally we leave it intact but In this case may be necessary."

Hi Emily,
I've been using lately ProPhoto RGB color profile when editing images in Photoshop. Should I use Adobe RGB (1998) which I've been using before to solve the problem? Although before the server update I used the ProPhoto profile and had no problems when viewing the original size.
I noticed that now when I repost the image, the original size looks normal. I always use the alterinative: Recompress the Original, should I use Delete the Original instead?
Or should I change my color profile back to Adobe RGB?
Thanks!

I checked one of your recent photos, Aegean Sunset, in "original" size the metadata is intact and lists ProPhoto RGB color space as the ICC profile. Browsers and other applications that are color managed will read the ICC profile in the photo and correctly display the colors. When we view a photo in any size other than "original", pBase strips out all of the metadata and the ICC profile is lost. Applications will then generally default to displaying the photo in the sRGB color space, which is incorrect for any photo that hasn't been processed and saved in sRGB.

To correct this color mismatch so the photo displays correctly, I suggest you convert the final version that you want to post to sRGB before saving it. In Photoshop you can either assign a color space or convert to a color space, use the convert option.

This has been a long-term issue with pBase, I wish they would change it so the metadata stays with all sizes.

[gbl]

sleddog,
Could you please point me to an example gallery where it's mostly white?
For example, https://pbase.com/sleddog/february has a black background when I view it. None of your other galleries seem white to me.

Morning Slug, here are my page, I've got the saem error. As underlined on sunday no way to use customized CSS, while the standard one works:

https://pbase.com/gbl/root
https://pbase.com/gbl/costa_rica_2018
https://pbase.com/gbl/dragonflies_e_damselflies

And i can continue: every customized CSS created doesn't works.

Thanks

Gianni

[anitta]

anitta wrote:
"Anita. I will check in more detail later, but I suspect the original has a color profile not understood by web browsers. Fixing it on our end would require altering the original file. Normally we leave it intact but In this case may be necessary."

Hi Emily,
I've been using lately ProPhoto RGB color profile when editing images in Photoshop. Should I use Adobe RGB (1998) which I've been using before to solve the problem? Although before the server update I used the ProPhoto profile and had no problems when viewing the original size.
I noticed that now when I repost the image, the original size looks normal. I always use the alterinative: Recompress the Original, should I use Delete the Original instead?
Or should I change my color profile back to Adobe RGB?
Thanks!



I checked one of your recent photos, Aegean Sunset, in "original" size the metadata is intact and lists ProPhoto RGB color space as the ICC profile. Browsers and other applications that are color managed will read the ICC profile in the photo and correctly display the colors. When we view a photo in any size other than "original", pBase strips out all of the metadata and the ICC profile is lost. Applications will then generally default to displaying the photo in the sRGB color space, which is incorrect for any photo that hasn't been processed and saved in sRGB.

To correct this color mismatch so the photo displays correctly, I suggest you convert the final version that you want to post to sRGB before saving it. In Photoshop you can either assign a color space or convert to a color space, use the convert option.

This has been a long-term issue with pBase, I wish they would change it so the metadata stays with all sizes.
Cheers,
Doug
http://www.pbase.com/dougj/birds_birds_birds
http://www.pbase.com/dougj


Hi Doug,

Thank you for your reply. I'm already processing and saving images in sRGB. I even changed now Adobe RGB (1998), but no help. The only way to get my images look in original as posted, is to re-post them.
Best,
Anitta

[dougj]

anitta wrote:
"Anita. I will check in more detail later, but I suspect the original has a color profile not understood by web browsers. Fixing it on our end would require altering the original file. Normally we leave it intact but In this case may be necessary."

Hi Emily,
I've been using lately ProPhoto RGB color profile when editing images in Photoshop. Should I use Adobe RGB (1998) which I've been using before to solve the problem? Although before the server update I used the ProPhoto profile and had no problems when viewing the original size.
I noticed that now when I repost the image, the original size looks normal. I always use the alterinative: Recompress the Original, should I use Delete the Original instead?
Or should I change my color profile back to Adobe RGB?
Thanks!



I checked one of your recent photos, Aegean Sunset, in "original" size the metadata is intact and lists ProPhoto RGB color space as the ICC profile. Browsers and other applications that are color managed will read the ICC profile in the photo and correctly display the colors. When we view a photo in any size other than "original", pBase strips out all of the metadata and the ICC profile is lost. Applications will then generally default to displaying the photo in the sRGB color space, which is incorrect for any photo that hasn't been processed and saved in sRGB.

To correct this color mismatch so the photo displays correctly, I suggest you convert the final version that you want to post to sRGB before saving it. In Photoshop you can either assign a color space or convert to a color space, use the convert option.

This has been a long-term issue with pBase, I wish they would change it so the metadata stays with all sizes.
Cheers,
Doug
http://www.pbase.com/dougj/birds_birds_birds
http://www.pbase.com/dougj


Hi Doug,

Thank you for your reply. I'm already processing and saving images in sRGB. I even changed now Adobe RGB (1998), but no help. The only way to get my images look in original as posted, is to re-post them.
Best,
Anitta

OK, the one I checked this AM was still in Pro Photo. This might have something to do with the EXIF issue when pBase moved to the new data center.